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Clients trust us to make their non-clinical transitional care seamless after they are discharged from any healthcare setting to home. We provide our clients with simple and intuitive solutions that address the social determinants that affect their recovery and overall health.



Our strategy is simple, client-centered, and to the point.  We guide our clients through the entire transitional care experience and ensure that communication between the entire care team is clear.


Like A Personal Assistant…

We ensure that the non-clinical transitional care is well coordinated and integrated across all healthcare settings, insurance world, and within the clients’ community.  We drive people to take part in their health and well-being.

"In Transitional Care, the Medicare Payment Advisory Commission (MedPAC) has estimated that 18 percent of all hospital stays result in a readmission within 30 days, costing $15 Billion. Approximately $12 Billion is spent on potentially avoidable readmissions"


Provide effective non-clinical transitional care to reduce unnecessary emergency room visits and hospital re-admissions.

Help them simplify complex healthcare issues to achieve better short/long term outcomes during recovery, and a better patient experience.

Educate, Empower and Engage them in their own health issues for informed decisions.

Provide guidance in lowering out-of-pocket costs for clinical and non-clinical services.



Better health outcomes, less absenteeism from work or other responsibilities, and lower costs.


NCTC is a model created and practiced by Right 2 Health Navigators, Inc. It is patient-centered and focuses on the non-clinical social determinants that a client may face at home after a hospital or any other healthcare setting discharge. These services are designed to ensure that the client:

  • Understands the discharge plan

  • Has health insurance

  • Has a plan of action

  • Has adequate coordination and continuity of care

  • Has a caregiver

  • Has a primary care physician (PCP)

  • Has a place to live and utilities are up to date

  • Has food to eat

  • Has transportation

  • Has money for medication

  • Does not have pain management issues and or substance/opioid misuse

  • Has help with medication reconciliation, and so much more…

In general, many of these services are often overlooked by the healthcare teams and not included in the discharge plan. As a result, people end up with unnecessary emergency room visits and hospital readmissions shortly after discharge.  We understand the distinctive social determinants that are risk factors, so we work together with the clients and the entire care team to ensure that there are no gaps in healthcare. The model emphasizes education, empowerment and engagement of the clients and caregivers, while ensuring that there is clear communication between all parties and that the care is well coordinated. It also promotes the Triple Aim Approach: Better Health Experience, Better Outcomes, and Lower Costs.

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